ERPLY Support Team
(855) 463-7759
TSYS / CAYAN / GLOBAL PAYMENTS
~ Contact this team for true hardware or merchant account issues or requests.
~ Have your Merchant ID and possibly other details available such as your store address, bank account number, last 4 digits of the SSN on file, etc.
~ Contact the ERPLY Support Team first if the issue is with a former working CC Terminal no longer connecting when processing a payment.
(800) 941-6557 = 24/7 Technical Support Help Desk
Non-Urgent Matters = [email protected]
Risk Dept. (Chargebacks) = [email protected]